Terms and Conditions
‘Product or ‘Products’ includes handmade items or any other type of goods or services offered through this website.
‘Vendor’, ‘I’, or ‘me’ means https://magiclampwork.com website, owned and operated by Julia Semenko .
Contract and price
3.1 All prices are in euros and exclusive of BAT, unless otherwise indicated.
3.2 Description of products and prices may be subject to change or correction at any time without notice. Although I seek to ensure information is correct, I make no representation or warranty as to information being accurate or complete. If I discover an error, I will try to notify you as soon as possible and allow you to cancel your order and obtain a refund if desired.
3.3 By submitting an order you warrant that:
– you are capable of entering into a legally binding contract with the Vendor,
– you are authorized and able to make payment via the method you have chosen,
– the information you have provided is correct.
3.4 A contract for purchase is only formed once I have accepted a payment via Paypal, Credit Card or Visa Debit.
Payment can be made with credit/debit cards through Paypal (secure payment), direct bank transfer .
Turnaround, Shipping and Delivery
6.1 Turnaround time or processing time is 3-14 business days, unless stated otherwise in the product listing.
6.2 Local pickup is available from the company location in Gembloux, Belgium, as per prior agreement with the Vendor.
6.3 Please indicate the SHIPPING ADDRESS if it’s different from the address on your PayPal account – send me a private message when ordering. Please DOUBLE CHECK the shipping address during checkout. The shipping address is copied onto the package as is, and I am not responsible for any spelling mistakes that may cause non-delivery.
Items shipped via Standard non-tracked mail service and lost in the transit are considered delivered and these orders are not refundable.
Please contact me BEFORE ordering if you need an item for a specific date.
Estimated shipping times:
Shipping to Belgim 3 to 7 business days
Shipping to Europe 10 to 30 business days
Shipping to USA and Canada – 16 to 30 business days;
Buyers are responsible for Duty, Customs or Royal fee
Returns & exchanges
7.1 I gladly accept exchanges.
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don’t accept returns or cancellations.
But please contact me if you have any problems with your order.
The following items can’t be returned or exchanged.
Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for:
• Custom or personalized orders
• Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Returns and exchange details:
Shipping fee is not refundable.
If you receive your item damaged in transit please contact me THE SAME DAY so that I may resolve the problem. Please be sure to check your package upon delivery – as I cannot accept claims after 2 days of receipt. A picture of the damage is required prior to any refunds (shipping costs are not refunded).
Warranties and Liabilities
8.1 The Vendor excludes any condition or warranty, unless it is expressly set out in these Terms and Conditions or is by law incapable of exclusion, restriction or modification.
8.2 The Vendor will under no circumstances be liable for any indirect, incidental or consequential loss or damage arising in relation to any transaction entered into, or any products or services purchased, through this website.
All photos of the items in this shop are made by the Vendor and are subject to copyright. Any unauthorized use of these photos will be considered copyright infringement and will be prosecuted.
By purchasing a custom made item you agree that the Vendor can use photos of your ordered item for marketing purposes. The photos of all the MagicLampwork.com items listed here may appear in social media and/or published by the shop owner.
All the handmade items are designed by me and are subject to copyright. Any unauthorized use of MagicLampwork designs will be considered copyright infringement and will be prosecuted.
The Vendor respects your privacy, as well as the confidentiality and the security of personal information provided by you. All information supplied by you is used by MagicLampwork.com solely for communication or promotion purposes.
I use the information provided by you through the order process only to ship the product and to confirm delivery. I do not share this information with any third party.
When signing up for a newsletter from MagicLampwok, your email address is kept confidential and is used only for the purpose of sending newsletters, updates or special promotions.
These Terms and Conditions are governed by the laws of the Belgium. The parties irrevocably submit to the exclusive jurisdiction of the courts of the Belgium.